Dear Suzette, This comes to thank you very much indeed for looking after our Mother and her service, so sympathetically and beautifully, over the last two weeks. It was very painful to lose our Mum, and you have been so helpful in making the consequences more bearable for us. On Thursday, you said that Reg would look after us well, and you were absolutely right. He is a truly lovely man, and looked after us and the arrangements superbly, and with kindness and consideration beyond the call of duty. We are highly grateful to him on what was a very difficult day. You, he, and the rest of Reg’s team on the day, have done everything with grace and dignity, for which we would like to express our appreciation to you all.