Funeral Arranger at Waldings, Suzette O’Rourke, is now in her 15th year with the company.
As of April 2017, in her time at Waldings there have been 1589 funerals for local families, many of whom return again and again to the Lodge family business. She also holds 380 prepaid funeral plans at the branch.
Suzette was interviewed for the job on Christmas Eve, 2001, and started with the company in February 2002, being trained at AV Smiths.
She took charge of her own branch on April 2nd 2002, and still feels every day is different.
“Helping families at their time of need is a very humbling experience. Every family is different, and so are their needs. I believe we are the equivalent of a 4th emergency service, who,along with paramedics, the police and fire services, help families through traumatic circumstances. It never ceases to amaze me how many people come back to Waldings to say thank you, and I know that’s because I’m part of a fantastic team of people.”
Suzette studied for the Cert FAA and passed with a Credit, but feels it’s her colleagues and the local Uxbridge community that teach her the most.
“I’m part of a great team, and that’s what shines through.”